OTG Express Delivery (314)-400-8020

OTG EXPRESS DELIVERY
“From Pickup to Drop-off,  We Got You.”
OTG EXPRESS DELIVERY
“From Pickup to Drop-off,  We Got You.”

Fast. Reliable. On-The-Go.

Fast. Reliable. On-The-Go. Fast. Reliable. On-The-Go. Fast. Reliable. On-The-Go.


We specialize in safe, on-time and stress-free delivery services. -  So you can focus on what matters most!



Courier. Real Estate. Concierge. — “Countless Solutions”


Fast, Reliable, Professional Services you can count on!


Proudly Serving St. Charles and St. Louis Counties in Missouri



“Calculate Delivery Distance using (Google Maps)”

About Us

OTG Express Delivery, a division of On-The-Go Concierge Services LLC, provides reliable delivery solutions for Businesses, Real Estate Professionals, SENIORS & Busy Individuals. From time-sensitive documents to personal concierge support.


Our Mission is simple:  To save you time, reduce stress and deliver peace of mind.

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Our Services

Business - Courier & Delivery Services

  • Same-Day Delivery: Time-sensitive documents, packages, and products delivered quickly within your city or region.
  • Scheduled Delivery: Set up regular pickup and delivery times to streamline your operations.
  • Medical & Legal Couriers: Secure transport of confidential documents, prescriptions, lab samples, or legal paperwork.
  • Package Tracking & Notifications: Stay updated with notifications on deliveries.
  • Special Handling: Fragile or high-value items handled with extra care.


Ideal Clients: Businesses, offices, law firms, medical practices, e-commerce sellers, pharmacies or any professional needing reliable courier or delivery services.

Real Estate Support

  • Document & Contract Delivery: Secure pickup and delivery of contracts, disclosures, and other important paperwork. 
  • Signage & Marketing Materials: Delivery, Pickup, and or installation of “For Sale” or “Open House” signs. Does not include digging post or doing heavy landscaping.
  • Key Exchange & Lockbox Support: Secure transport of keys between agents, clients, or contractors.
  • Coordination with inspectors, appraisers, and title company.
  • Open House & Showing Prep: Delivery of supplies, marketing flyers, and client welcome materials.
  • Client Gift & Welcome Package Delivery: 🎁 Personalized deliveries to your clients at closings or special events.


➡️ Contractor & Property Support  — Keep your projects on schedule with our reliable delivery solutions for contractors and property teams:

Ideal Clients: Real Estate Professionals and RE Investors looking to streamline property operations.


OTG Express Delivery provides logistical and support services only. We do not provide real estate advice, show homes, or act as a licensed agent. All tasks are performed under your direction to support your real estate business efficiently and safely.


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Lifestyle Concierge & On-Demand Services

With our Lifestyle Concierge & On-Demand Services, you get a trusted partner to manage errands, deliveries, and personal tasks whenever you need them. We deliver professional, discreet, and timely assistance to save you time and simplify your day.


  • Errand Running: Prescription delivery, dry cleaning or personal shopping.
  • Document & Parcel Delivery: Personal mail, packages, or important documents delivered on-demand.
  • Event & Appointment Support: Deliver items for personal events, meetings or gatherings.
  • Lifestyle Assistance: Pick up meals, gifts or essentials as part of a personalized service plan.
  • Custom Requests: Tailored solutions based on individual needs, available by request.


Ideal Clients: Busy Professionals, Seniors, Families, or anyone needing a helping hand with errands or personal deliveries.

OTG Service Plans & Pricing

Standard Local Delivery

Immediate Pick-up/ Urgent Delivery

Standard Local Delivery

Standard Fee: $35
• Additional Miles: $2.00 per mile after 10 miles
• Estimated Delivery Time:    (Same day)




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Premium / Rush Delivery

Immediate Pick-up/ Urgent Delivery

Standard Local Delivery

Premium Rush Fee: $50
• Additional Miles: $2.00  per mile after 10 miles
• Estimated Delivery Time: (3 - 5 hours)



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Immediate Pick-up/ Urgent Delivery

Immediate Pick-up/ Urgent Delivery

Immediate Pick-up/ Urgent Delivery

Immediate Pickup Fee: $60  
• Additional Miles: $2.00  per mile after 10 miles
• Estimated Delivery Time: (1 - 2 hours)



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OTG Monthly Business Service Plans

Standard Plan - $415/month

Premium Enterprise Plan– $950/month

Standard Plus Plan – $699/month

10 deliveries or concierge requests per month.
• Up to 12 miles included
• $1.75/mile after 12 miles

1 free after-hours delivery per month

Estimated Delivery Time: Same day delivery








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Standard Plus Plan – $699/month

Premium Enterprise Plan– $950/month

Standard Plus Plan – $699/month

15 deliveries or concierge requests per month.
• Up to 12 miles included
• $1.75/mile after 10 miles

2 free after-hours deliveries per month

Estimated Delivery Time: Same day delivery


Extras:

Additional deliveries: $15 each + mileage




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Premium Enterprise Plan– $950/month

Premium Enterprise Plan– $950/month

Premium Enterprise Plan– $950/month

• Up to 20 deliveries or concierge requests per month.
• Up to 15 miles included
• $1.75/mile after 10 miles

Priority above ALL other clients

1 free after-hour delivery per month

1 free weekend delivery per month

Estimated Delivery Time: 

3 - 5 hours 




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SURCHARGES: OTG EXPRESS DELIVERY

(Only when applicable)

Weekend, Holiday and After-hour deliveries fall outside of normal business hours and are subject to driver approval at their discretion.”


  • Weekend  Service  -  Additional $15 fee + Base Rate/ Mileage.
  • Holiday Service  -  Additional $25 fee + Base Rate/ Mileage.
  • After-Hours Service - (Before 9:00 AM or after 5:00 PM) + $15 fee
  • Oversized/Heavy Item (items over 20lbs. up to 40lbs.):$10–$25
  • Wait Time (after 10 minutes): $1 per minute
  • Additional Stops: “Base delivery includes 1 stop. Each extra stop along the same route/direction: $10–$15.” (depending on distance and handling)
  • We offer complimentary early or after-hours service to select clients during our extended window of 7AM–8PM.



Service Area & Surcharges:


  • “Service Radius: Up to 20 miles one-way. Longer distances are limited and subject to driver approval  and will be billed at extended-distance rates.
  • Standard Delivery (Base Fee): $35,  Includes the first 10 miles from the customers pickup location.  Additional miles beyond 10 miles are billed at $2.00 per mile depending on service.
  • Rural / Long-Distance Deliveries:  (Deliveries beyond 25 miles – may not be accepted and are at driver’s discretion. 
  • Additional fees are only added on top of the $35 base fee for any service request outside of standard delivery & normal business hours.
  • Mileage can be verified using Google Maps or similar tools.



Note:  Mileage is calculated from the client’s pickup address to the delivery destination for transparency and consistent pricing.


ON-THE-GO CONCIERGE

Request a Personal Assistant when life gets busy!

Schedule Your Service Today!

Schedule Your Service Today!


Starting at $40/ an hour

(90-minute minimum for this service)


  • Business Owners, Corporate Executives, Working Professionals, Busy Parents and others needing reliable, personal assistance. Seniors & Retirees  (64+ receive 10% off Concierge Services). 


With our Lifestyle Concierge & On-Demand Services, you get a trusted partner to manage errands, deliveries and personal tasks - designed to elevate and simplify your day. OTG Express provides professionalism, discretion and timely support to help make your life easier. For premium or specialized requests, please contact us for a custom quote.”


Note: Unused deliveries or services do not roll over to the following month. Each month starts fresh.



Book now

Schedule Your Service Today!

Schedule Your Service Today!

Schedule Your Service Today!


“OTG Express Delivery observes all major holidays and currently does not offer weekend service. Please schedule deliveries during regular business hours. After-hours or emergency requests may be considered on a case-by-case basis and will incur a premium fee. Contact us with any questions.”





📅 Book Online: https://calendly.com/otg-express-delivery/60min
📞 Phone: 314-400-8020
📞 Toll-Free: 1-866-684-2424
🌐 Website: www.otgexpressdelivery.com
📧 Email: info@otgexpressdelivery.com 



💼 Owner:  Shelissa Evans | OTG Express Delivery

”One Call, We’re There”





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Hours of Operation:

OTG Express Delivery

3324 Rue Royale Street, Saint Charles, MO, USA

Phone: (314) 400-8020 Toll Free 1-866-OTG-2424 Email: info@otgexpressdelivery.com Monday - Friday: 9am - 5pm Saturday: By Appointment Only Sunday: Closed

Open today

09:00 am – 05:00 pm

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Privacy Policy & Terms of Service

Privacy & Terms of Service


Last Updated:   October 1, 2025


Welcome to OTG Express Delivery. Your privacy and understanding of our services are important to us. This page explains both how we handle your personal information and the terms under which our delivery services are provided.


1. Privacy Policy

Information We Collect

  • Personal Information: Name, email address, phone number, billing and delivery addresses.
  • Payment Information: Credit/debit card or other payment details needed to complete a delivery.
  • Usage Data: How you use our website, pages visited, links clicked, and service requests.
  • Cookies and Tracking: We may use cookies to improve your website experience and analyze usage trends.

How We Use Your Information

  • Provide and manage our delivery services.
  • Process payments and send confirmations.
  • Communicate updates, promotions, or service notices.
  • Improve our website, services, and customer experience.
  • Comply with legal obligations.

Sharing Your Information

We do not sell or rent your information. We may share it with:

  • Service Providers: Third-party companies assisting with payment, hosting, or delivery logistics.
  • Legal Requirements: When required by law, court order, or to protect our rights, property, or safety.

Security of Your Information

We take reasonable steps to protect your information, but no online platform is 100% secure.

Your Choices

  • Opt out of marketing emails via “unsubscribe” links.
  • Manage cookies through your browser settings.
  • Request access, correction, or deletion of your personal information by contacting us (see below).

Children’s Privacy

Services are intended for users 18 years and older. We do not knowingly collect information from children under 18.


2. Terms & Conditions

Services Provided

OTG Express Delivery offers professional courier and delivery services, including same-day and scheduled deliveries.

Service Limitations

  • Delivery times are not guaranteed unless agreed in writing.
  • Service may be affected by traffic, weather, accidents, or other events beyond our control.
  • Certain items may be restricted or prohibited.

Customer Responsibilities

  • Properly package and label items.
  • Provide accurate delivery addresses and contact info.
  • OTG Express Delivery is not responsible for delays caused by inaccurate or incomplete info.

Liability

  • We make reasonable efforts to handle items safely.
  • We are not responsible for loss, theft, or damage once items are in transit unless prior written insurance coverage is arranged.
  • Liability shall not exceed the value of the delivery fee paid unless agreed otherwise in writing.

Payment & Fees

  • Payment is due upon delivery.
  • Additional fees may apply for weekend, holiday, after-hours service, special handling, waiting times, or cancellations.

Late Fees

  • “Payment is due upon delivery. Payments not received within 24 hours of delivery completion will be considered late and will incur a $15 late fee.”

Cancellations / Rescheduling

  • Clients may cancel or reschedule a delivery at no cost with at least 2 hours' notice before the scheduled pickup time.
  • Cancellations or rescheduling made less than 2 hours before pickup will incur a $25 late-charge fee.
  • If the driver is already in route or has arrived at the pickup location, the full delivery fee may be charged.
  • Refunds are at OTG Express Delivery’s discretion and do not apply if service has already started.

Governing Law

These terms are governed by Missouri law.

Acceptance of Terms

By using OTG Express Delivery services, you acknowledge and agree to these terms and conditions.

3. Contact Us

For questions regarding this page, contact us:

📧 Email: info@otgexpressdelivery.com

📞 Phone: 314-400-8020

📞 Phone: Toll Free 1-866-OTG-2424

🌐 Website: www.otgexpressdelivery.com

© 2025 OTG Express Delivery | Privacy Policy & Terms of Service

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